Front Desk Night Auditor

Year Round – Part Time Allington Inn & Suites in Hospitality and Tourism Email Job
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Job Detail

  • Job Categories Front Desk
  • Qualifications Not Specify
  • Experience Level Entry Level
  • Job Start Month November 2019
  • Job Available Until Month Year round

Job Description

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

Responsibilities:
Perform all check-in and check-out tasks
Manage phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Up-sell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Respond to clients’ complaints in a timely and professional manner
Liaise with our maintenance and housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Prepare, stock, & clean daily continental breakfast for guests
General cleaning of lobby & public areas

Skills:
Customer service attitude
Excellent communication and organizational skills

Job Type: Part-time

Apply in person today at 215 W. Central Avenue, Kremmling!

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