Office Manager at All Cracked Up

Year Round – Full Time All Cracked Up in Service
  • 57 County Road 820, Tabernash, CO, USA View on Map
  • Post Date : July 14, 2020
  • Apply Before : August 20, 2020
  • Salary: $18 - $25 / Hourly
  • Applications 0
  • View(s) 236
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Job Detail

  • Job Category Customer Service
  • Qualification GED
  • Experience Level Mid Level
  • Job Start Month Year round
  • Job Available Until Month Year round
  • Benefits
    We provide paid time off  after 90 days and a retirement savings plan after one year of service.

Job Description

The Office Manager is responsible for providing a wide range of office management and support to the company including scheduling/managing calendar, creating job quotes, ordering and receiving, and answering phone lines. These tasks are constantly balanced with customer service through interfacing with customers in-person, by phone and by email. Must be self-managed and direct the duties of the office assistant as well as the schedule for the technicians. Must be resourceful, an independent thinker, and self-sufficient as well as self-motivated. Must be open to providing an extra hand in the shop as needed.

The essential functions include, but are not limited to the following:

  • Managing overall administrative activities for the office
  • Portraying a positive company image and engaging in professional and friendly communications with customers
  • Creating quotes for customers in both auto and flat glass, ordering and receiving required materials, scheduling work orders
  • Organizing paperwork from the initial call for a quote to the closing payment of the invoice
  • Scheduling technicians in an efficient manner, communicating schedule changes mid-day, over-seeing big picture of their daily progress
  • Maintaining inventory for parts on-hand
  • Creating and maintaining an inviting and efficient office space
  • Performing other work-related duties as assigned

Minimum Qualifications:

  • High school diploma or general education degree (GED)
  • Previous supervisory and customer service experience; office manager experience is a plus
  • Glass, vehicle, and/or construction knowledge is a plus
  • Strong computer and internet skills required including MS Office suite (Word, Excel, Outlook)
  • Excellent oral and written communication skills
  • Ability to accurately process credit cards, make change and other basic math skills
  • Ability to prioritize tasks and multi-task
  • Must be a self-starter with a talent for customer service and a professional demeanor
  • Must be efficient with strong attention to detail
  • Must have strong skills in organization and planning, demonstrated ability to work independently and exercise sound judgment and problem solving
  • Ability to work in a team environment –need to both take directions from supervisors and effectively give directions to other team members

 

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