Frequently Asked Questions​

Housing

How to post a new housing listing?

Please follow the following steps:

Make sure you are logged in to your account, if you have not registered yet , click here to register now.

1. Hover on “Add listing” in the menu bar and then click on “Housing”, or you can also go to “Account” and click on “Add housing” from the left sidebar, or click here.

2. Fill out all the fields in the form.

3. Click on “Submit” button

How to upload a housing photo?

Please follow the following steps:

1. Go to the “Account” tab from the top menu bar (if you are not logged in, login by using your credentials here).

2. You will see your user dashboard, on the left side – click on “My Housing” from sidebar.

3. You will see list of housing, chose the housing from the list and click on “edit post” to edit housing .

4. Scroll down and click on rectangular box under the property photo and select photo from popup (you can select multiple photos one by one).

How to edit your housing listing?

Please follow the following steps:

1. Go to the “Account” tab from the top menu (if you are not logged in, login by using your credentials here).

2. You will see your user dashboard, on the left side – click on “My Housing” from sidebar.

3. You will see all your housing listings here, choose the one you want to edit and click on “edit post”.

4. You will see the housing form, you can edit the details here.

5. Click on “Submit” button.

How to delete a housing listing?

Please follow the following steps:

1. Go to the “Account” tab from the top menu (if you are not logged in, login by using your credentials here).

2. You will see your user dashboard, on the left side – click on “My Housing” from sidebar.

3. You will see all your housing listings here, choose the one you want to delete and click on “delete” at the right side of listing.

How to contact housing owner?

1. Hover on “Housing” in the menu bar and then click on “All Housing”, and select housing that you like and click on view button for housing detail page.
2. You will see housing owner detail and contact form on right side.
3. Fill out all the fields in the form.
3. Click on “Send” button.

Event

How to post a new event listing?

Please follow the following steps:

Make sure you are logged in to your account, if you have not registered yet, click here to register now.

1. Hover on “Add listing” in the menu bar and then click on “Add Event”, or you can also go to “Account” and click on “Add event” from the left sidebar, or click here.

2. Fill out all the fields in the form.

3. Click on “Submit” button.

How to upload an event photo?

Please follow the following steps:

1. Go to the “Account” tab from the top menu bar (if you are not logged in, login by using your credentials here).

2. You will see your user dashboard, on the left side – click on “My Events” from sidebar .

3. You will see listing of events, chose the event from the list and click on “edit post” to edit event .

4. Scroll down and click on rectangular box under the cover image and select photo from popup.

5. After uploading photo click on “submit”.

 

How to edit an event listing?

Please follow the following steps:

1. Go to the “Account” tab from the top menu (if you are not logged in, login by using your credentials here).

2. You will see your user dashboard, on the left side – click on “My Events” from sidebar.

3. You will see all your event listings here, choose the one you want to edit and click on “edit post” at right side of listing.

4. You will see the event form, you can edit the details here.

5. Click on “Submit” button.

 

How to delete an event?

Please follow the following steps:

1. Go to the “Account” tab from the top menu (if you are not logged in, login by using your credentials here).

2. You will see your user dashboard, on the left side – click on “My Events” from side bar.

3. You will see all your events listings here, choose the one you want to delete and click on “delete” at right side of listing.

 

How to contact event organiser?

1. Hover on “Event” in the menu bar and then click on “All Events”, and select event that draws your attention and click on event name for event’s detail page.
2. You will see event organizer details like phone number, Email id, Address, Website link in right sidebar.
3. Select and copy any one and contact the event organizer.

Resources

How to post a new resource listing?

Please follow the following steps:

Make sure you are logged in to your account, if you have not yet registered, click here to register now.

1. Hover on “Add listing” in the menu bar and then click on “Resource”, you can also go to “Account” and click the “Add Resources” button from the left sidebar, or click here.

2. Fill out all the fields in the form.

3. Click on “Submit” button.

How to upload a resource photo?

Please follow the following steps:

1. Go to the “Accounts” tab from the top menu (if you are not logged in, login using your credentials here).

2. You will see your user dashboard, from the left sidebar – click on “My Resources”.

3. You will see list of resource, chose the resource from the list and click on “edit post” to edit resource .

4. Scroll down and click on rectangular box under the resource gallery and select photo from popup.

 

How to edit a resource listing?

Please follow the following steps:

1. Go to the “Account” tab from the top menu (if you are not logged in, login using your credentials here).

2. You will see your user dashboard, from the left sidebar – click on “My Resources”.

3. You will see all your resource listings here, choose the one you want to edit and click on “edit post” at right side of listing.

4. You will see the resource form, you can edit the details here.

5. Click on “Submit” button.

 

How to delete a resource?

Please follow the following steps:

1. Go to the “Account” tab from the top menu (if you are not logged in, login by using your credentials here).

2. You will see your user dashboard, from the left sidebar – click on “My Resources”.

3. You will see all your resource listings here, choose the one you want to delete and click on “delete” at right side of listing.

 

How to contact resource organiser?

1. Hover on “Resources” in the menu bar and then click on “All Resources”, then select Resource by clicking on Resource name to open Resource details page.
2. You see Resource organizer details like phone number, Email ID, Address, Website link in right sidebar.
3. Select and copy any one and contact the Resource organizer.

Employer

My account is inactive and shows the message "account suspended", what should I do?

For Employer:- Please follow the following steps: 

Make sure you are logged in as an employer. 

1. Click on the “Account” tab from the top menu, this will take you to your employer dashboard. 

2. Firstly check that you have filled all company information in “Company Profile”. 

3. If you have not filled company information please click on “Company Profile” from the left side bar. 

4.Fill out all the fields with relevant information about your organization/Company and click on “save”. 

5. You also check these FAQs for How to update company profile “How to contact a candidate ?” And “Where to Update Company Logo, About Company and Company Benefits?” 

6. If you have filled all company information and your account is still inactive and shows the message “account suspended” please contact us on contact@workingrand.com

For Candidate:- Please follow the following steps: 

Make sure you are logged in as an candidate. 

1. Click on the “Account” tab from the top menu, this will take you to your candidate dashboard.

2. Firstly check, you have filled all information in “My Resume” And “My Profile”. 

3. If you have not filled “My Resume” And “My Profile”information please click on “”My Resume” And “My Profile” from the left side bar. 

4.Fill out all the fields with relevant about your Resume and click on “Update Resume” Button . Same as Fill out all the fields with relevant about your Profile and click on “save setting” Button. 

5. If you have filled all “My Resume” And “My Profile” information and your account is still inactive and shows the message “account suspended” please contact us on contact@workingrand.com.

It says I cannot post a job, what should I do?

1. Only a registered employer will be able to post jobs. If you want to post a job you have to be an employer, registered on this website. Login as employer, if you have not yet registered, click here to register now. 

2. Once you login as an employer you will be able to post a job.

How to register as an employer?

Please follow the following steps:

1. Click on “Account” tab from the top menu.

2. Click on the top red bar, or click here. Select the “Employer” tab

3. Fill out the form with adequate information and then click “Sign Up”.

4. You will be redirected to the employer dashboard, fill out all fields in the “Company Profile”.

How to post a new job posting?

Please follow the following steps:

Make sure you are registered or logged in as an employer.

1. Hover on “Add listing” from the top menu and click on “job”, or go to “Account” from the top menu and click on “Post a new job” from the left side bar, or click here.

2. Fill out all the fields in the form.

3. Click on “Post Job” button.

How to delete a job posting?

Please follow the following steps:

Make sure you are logged in as an employer.

1. Click on the “Account” tab from the top menu, this will take you to your employer dashboard.

2. click on “Manage Jobs” from the left sidebar.

3. Hover on the job you want to delete, and click on the red “delete” icon present on the right side of the listing.

How to contact a candidate that I have saved?

Please follow the following steps:
Make sure you are logged in as an employer.
1.Click on the “Account” tab from the top menu, this will take you to your employer dashboard.
2.Click on “Saved Candidates” from the left side bar. you will see all saved candidate listed here.
3. Select the candidate which you want to contact.
4. Click on “Message” button below on the candidate name and fill all fields on a pop up window and click to send button.
5. If you want to view candidate profile click on “view profile” button bellow candidate name.

How to update my company profile?

Please follow the following steps:

Make sure you are logged in as an employer.

1. Click on “Account” from the top menu bar, this will take you to your Employer Dashboard.

2. Click on “Company Profile” from the left side bar.

3. Fill out all the fields with relevant information about your Organization/Company and click on “save”.

How to update Company Logo, About Company and Company Benefits?

Please follow the following steps:

Make sure you are logged in as an employer.

1. Click on “Account” tab from the top menu, this will take you to your Employer Dashboard.

2. Click on “Company Profile” from the left side bar.

3. Click on “Upload company logo above the company name and select the logo from popup.

4. Click on “Company Profile” from the left side bar to update about company and benefits.

5. Go to the “Basic Information” to update About Company and go to “Other Information” to update Benefits and all other relevant information about your Organization/Company.

How to edit a job?

Please follow the following steps:

Make sure you are logged in as an employer.

1. Click on the “Account” tab from the top menu, this will take you to you employer dashboard.

2. From the left sidebar, click on “Manage Jobs”.

3. Hover to the job you want to edit, and click on the edit icon present on the right side of the listing.`

4. This take you to the form where you can edit job details.

5. Click on “Update job” button.

 

How to duplicate a job posting?

Please follow the following steps:

Make sure you are logged in as an employer.

1. Click on the “Account” tab from the top menu, this will take you to your employer dashboard.

2. Click on “Manage Jobs” from the left sidebar .

3. Hover to the job you want to duplicate, and click on the yellow “duplicate icon” present on the right side of the listing.`

 

Please follow the following steps:

Make sure you are logged in as an employer.

1. Click on the “Account” tab from the top menu, this will take you to you employer dashboard.

2. Click on “Manage Jobs” from the left sidebar.

3. Select the job you want to mark as featured job and click on the “Empty Star” icon before the job status.

How to re-open a filled job ?

Please follow the following steps: 

Make sure you are logged in as an employer. 

1. Click on the “Account” tab from the top menu, this will take you to your employer dashboard. 

2. Click on “Manage Jobs” from the left sidebar. 

3. Hover on the job you want to Reopen, and click on the “Edit job” icon present on the right side of the listing.

4. Click on “Filled Job” dropdown field and select “No” option. 

5. Change “Application Deadline” for the job you want to show on the website. 

6. Click on “update job” button. 

7. Click on “Manage Jobs” button and check status of job you have reopend if status is active job successfully reopened . However if status is expired please contact us on contact@workingrand.com

Why do I need to fill the application deadline?

We fill the Application deadline to notify the candidates that these jobs applications are applicable within the given duration of time or the job is available till the Application deadline date or time expire.

Where can I see all applicants?

Please follow the following steps:

Make sure you are logged in as an employer.

1. Click on “Account” tab from the top menu, this will take you to your Employer Dashboard.

2. Click on “All Applicants” from the left side bar.

3. All Applicants are visible here.

 

Where can I see recent applicants?

Please follow the following steps:

Make sure you are logged in as an employer.

1. Click on “Account” from the top menu, this will take you to your Employer Dashboard.

2. Under the “Recent Applicants” you will see recent applicants.

 

Where can I view applicants that have applied through email?

Please follow the following steps:

Make sure you are logged in as an employer.

1. Click on “Account” from the top menu, this will take you to your Employer Dashboard.

2. Click on “All Applicants” now click on yellow “Applied with Email ” button at right side of All Applicants heading. here you can see all the applicants who have Applied by Email.

 

Where can I view applicants that have applied through WIG?

Please follow the following steps:
Make sure you are logged in as an employer.
1. Click on “Account” from the top menu, this will take you to your Employer Dashboard.
2. You will seen Recent Applicants on the dashboard in a recent applicant section at right side.
3. If You have not seen Recent applicant please click on “All Applicants” tab from left sidebar menu you will see the list of candidates who have applied by internal process.

How to shortlist a candidate?

Please follow the following steps:

Make sure you are logged in as an employer.

1. Click on “Account” from the top menu, this will take you to your Employer Dashboard.

2. Click on “All Applicants” you will see the list of candidates select the candidate and Click on “Action” button at right side of the applicant.

3. Click on ” shortlist for interview” option from drop down.

 

How to contact a candidate ?

Please follow the following steps:
Make sure you are logged in as an employer.
1. Go to Candidate listing page and select candidate which you want to contact.
2. Click on candidate name to view candidate details page.
3. Candidate contact form is available on the left side of candidate details.
4. Fill all form fields and click on send button.
If You have not seen candidate listing page and candidate has applied for your job.
1. Click on the “Account” tab from the top menu, this will take you to your employer dashboard.
2. You will see Recent Applicant on the dashboard in the recent applicant section.
3. If you have not seen Recent applicant please click on “All Applicants” tab from left sidebar, where by you will see the list of candidates who have applied by internal process.
4. Select your Applicants and Click on “Action” button at right side of the applicant and Select “Email to Candidate” option. Fill all field in pop up and click on send button.
5. Also Click on candidate name to view candidate details page. Candidate contact form is available on the left side of candidate details. Fill all form fields and click send button.
6. If You have not seen applicant under All Applicants click on yellow “Applied with Email ” button at right side of All Applicants heading. here you can see all the applicants who have Applied by Email.
7. Click on candidate name to view candidate details page. Candidate contact form is available on the left side of candidate details. Fill all form fields and click send button.

How to download candidate Resume/CV ?

Please follow the following steps:
Make sure you are logged in as an employer.
1. Click on “Account” from the top menu, this will take you to your Employer Dashboard.
2. You will see Recent Applicants on the dashboard in the Recent Applicants section.
3. If you have not seen Recent Applicants please click on “All Applicants” tab from left sidebar, where by you will see the list of candidates who have applied by internal process.
4. Select your Applicants and Click on “Action” button at right side of the applicant and Select “Download Resume” option.
5. If You have not seen applicant under All Applicants click on yellow “Applied with Email ” button at right side of All Applicants heading. here you can see all the applicants who have Applied by Email.
6. Select your Applicant and Click on “Download Resume” button at right side of the applicant.
7. You also click on Applicant name and view applicant profile and click on “Download Resume” button bellow applicant name.
8. If applicant has not uploaded resume on his/her profile you will not see the
“Download Resume” button.

How to save a candidate?

Please follow the following steps:
Make sure you are logged in as an employer.
1. Go to Candidate listing page and select any candidate.
2. Click on candidate name to view candidate details page. Check all information provide by candidate on his/her profile.
3.If candidate fulfils all requirement of job you can directly contact the candidate.
3. Candidate contact form are available on the left side of candidate details.
4. Fill all form fields and click send button.
If you have not contacted any candidate you can save candidate for future call and msg.
1. Go to Candidate listing page and select candidate.
2. Click on “Save candidate” button at right side of the Candidate name.
3. After you Click “Save candidate” button it will show “saved”.
4.Click on the “Account” tab from the top menu, this will take you to your employer dashboard.
5.Click on “Saved Candidates” from the left side bar. you will see all saved candidates listed here.
6. Select candidate which you want to contact.
7. Click on “Message” Button below on the candidate name and fill all fields on a pop up window and click to send button.
8. If you want to view candidate profile click on “view profile” button bellow candidate name.

Candidate

How to register as a candidate?

Please follow the following steps:

1. Click on “Account” tab in the top menu.

2. Click on the top red bar, or click here. Select the “Candidate” tab

3. Fill out the form with adequate information and then click “Sign Up”.

4. You need to enter verification code send to your email to verify your account.

5. You will be redirected to the dashboard, fill out all fields in your profile

How to apply for a job?

Please follow the following steps:

You need to be registered or logged in as candidate in the website to be able to apply for jobs. If you have not registered yet, click here

1. To browse the job hover on “Jobs” and click on “All Jobs” from the top Menu bar.

2. When you find a job of your interests, click on the listing to view more detail about the job.

3. Click on “Apply for Job” or “Contact Employer” (This process will vary depending on the application type that the employer has chosen)

How can I create my resume on the website?

Please follow the following steps:

You need to be registered or logged in as candidate on the website. If you have not registered yet , click here

1. Go to the “Account” tab from the top menu, this will take you to your user dashboard.

2. Go to left sidebar and click on “My Resume”, fill out all information and click on “Update”.

How can I upload my resume on the website?

Please follow the following steps:

You need to be registered or logged in as candidate on the website. If you have not Registered yet, click here

1. Go to the “Account” tab from the top menu, this will take you to your user dashboard.

2. Click on “Resume Manager” from the left sidebar and upload your resume document from the popup.

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