• Daily processing of employee paperwork and processes for onboarding and off boarding by using current HRIS system, E-Verify, and RTP in accordance with the standard operating procedures manual. Check for completeness and consistency of wages, status, and job titles. Contact supervisors with any discrepancies.
• Ensures all employment paperwork filing is up to date both physically and electronically.  Conducts audits and ensures file retention is within legal regulations.
• Ensures all I-9 filing is up to date, and within regulations.  Assists with annual audit.
• Trouble-shoot and research questions to resolve problems with paperwork and/or timekeeping. Contact the supervisor to clarify inaccuracies of unclear information or to answer questions. Must resolve conflicts amicably and communicate problems with supervisors diplomatically.
• Able to assist with delivering, or performing general administrative work related to employee orientations, events, and employee surveys.

• Exercise discretion and strict confidentiality with all information including but not limited to sensitive personal information, wage data, and medical information.
• Process over the phone employment verifications and complete written verifications
• Answer the phone for the Human Resources department
• Print Season Passes/Timecards using RTP
• Keep front office and mail room organized, filing paperwork where appropriate, and maintaining the Onboarding queue to ensure employees are hired in a timely manner.
• Daily drop off and pickup of mail and packages.
• Sort mail into correct slots and email recipients for packages.
• Order supplies as needed (paper, pens, toner, etc.).
• Assisting & supporting front line staff, especially during peak resort times.

This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.

WAGE:

The base hourly pay range below represents the low and high end of Winter Park Resorts’ hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Winter Park Resorts’ total compensation package for employees. Other rewards may include many region-specific benefits.

Hourly Range: $20.00 -$22.00

EDUCATION & EXPERIENCE REQUIREMENTS: 

Education: 

• High School Diploma or equivalent required

Experience:

• Minimum 1-2 years of previous office/clerical experience, preferably in a Human Resource environment.
• Workday, Kronos and/or other HRIS experience preferred.
• Working knowledge of Microsoft Office and basic computer functionality required. Desktop publishing and database management software programs experience preferred.

Qualifications and Skills:

• Any current or previous knowledge of benefits and payroll, Employment Law, Wage and Hour Law, FMLA, FLSA desirable.
• Ability to communicate and work with all levels of staff from seasonal to management professionally, required. Bi-lingual is a plus.
• Must demonstrate ability to quickly learn those applications not known.
• Ability to maintain positive and professional attitude at all times.