POSITION SUMMARY: 

The Host/Hostess is responsible for creating a welcoming first impression and ensuring smooth front-of-house operations. This includes greeting and seating guests, managing flow through the dining area, and supporting the team to deliver high-quality service in accordance with company, health, and safety standards

ESSENTIAL DUTIES: 

• Greet and seat guests promptly and courteously.

• Manage seating charts and balance table sections for servers.

• Answer phones and guest inquiries professionally.

• Ensure the host stand and front area are clean, organized, and stocked.

• Prepare restaurant for opening (lights, music, cleanliness, menus, supplies).

• Assist in general cleaning, restroom checks, and stocking as needed.

• Monitor guest satisfaction; resolve minor concerns and inform management of larger issues.

• Maintain a friendly, helpful, and positive attitude at all times.

• Support teammates with communication and cooperation.

• Attend staff meetings and stay updated on daily operations and events.

REQUIRED QUALIFICATIONS: 

• Working knowledge of local liquor and health codes

• Valid US Driver’s License ad clean motor vehicle record desirable

• Basic knowledge of restaurant operations

• Must have current Food Handler and Allergy training certificate, or must attend Food Handler and Aller-train certification courses for Alterra Mountain company within 14 days of employment

EDUCATION REQUIREMENTS: 

Education:

• TIPS certification preferable, may be obtained after employment

• High School Diploma or GED required

Experience:

• One-year FOH experience preferred