JOB SUMMARY

This position is responsible for effective leadership and supervision of EMS personnel and for fostering a culture of accountability, respect, and high performance.

ESSENTIAL JOB FUNCTIONS

• Adheres to the Mission, Vision, and Values of Grand County Emergency Medical Services.
• Treats all persons encountered in the line of duty with respect, dignity, and empathy.
• Arrives at scheduled shifts fit for duty, prepared, well-rested, and in required uniform.
• Ability to function as a Grand County EMS field-cleared Paramedic and respond to ambulance and other emergency calls and provide high-quality patient care as needed.
• Provides direct supervision of EMS staff to ensure protocol and policies are followed.
• Schedules staff members and maintains effective shift coverage at all times.
• Reviews documentation submitted by EMS staff to ensure compliance with departmental and state standards.
• Plans and conducts training and professional development for staff, including evaluation of skills and performance.
• Provides and completes reports on operational assignments and statistical data as requested by the EMS Chief or Deputy Chief.
• Participates as a liaison for the public and other agencies and maintains a professional demeanor at all times.
• Attends meetings and participates in committees as assigned by the Chief or Deputy Chief.
• Assists with the development of policies and procedures for the safe delivery of services provided by the EMS staff.
• Verifies EMS staff time records and mileage reports for accuracy and submits them to the Administrative Assistant.
• Assists with the orientation of new employees and the ongoing development and mentoring of employees.
• Participates in and makes recommendations on the quality management programs and standards and the fiscal department budgeting and planning.
• Oversees equipment repair or replacement.
• Participates in a minimum of 15 hours of continuing education (or equivalent) each year.
• Assumes role of Administrator On Call (AOC) in absences when assigned.
• Works assigned shifts or days beyond normal workdays as required or assigned by the Chief or Deputy Chief.
• Supervises various special operations teams, which include ensuring annual mandatory training is offered and that team members participate.
• Coordinates with the emergency medical dispatcher on resource allocation and deployment.
• Checks the assigned quick response unit for readiness.
• Oversees the readiness and availability of all departmental resources, ensuring that all equipment is response-ready at all times.
• Provides on-scene, clinical, and logistical control at the scene of emergencies or incidents.
• Maintains station, vehicle, and equipment cleanliness at all times; completes needed and assigned station duties and/or chores without direct supervision.
• Maintains scheduled and access-controlled medications in accordance with departmental policy, medical director’s protocol, state regulation, and federal law as applicable.
• Monitors departmental communications methods, including radio, e-mail, cellular phones, and computer-aided dispatch systems throughout the shift. Participates in ongoing communication with teammates and command staff regularly.
• Effectively communicates with coworkers, supervisors, subordinates, medical facility staff, physicians, patients, family members, and bystanders.
• Actively participates in and supports community education, public relations, and outreach programs in the community.
• Attends all mandatory training and department meetings, including quarterly staff meetings.
• Operates all Grand County EMS vehicles, equipment, and devices safely and responsibly at all times.
• Adheres to strict patient confidentiality guidelines, rules, regulations, and laws.
• Maintains a professional demeanor at all times.
• Performs other job duties as assigned.